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Poster: Administrator, Curator, or Staffcpmcdill [Webbed Hand] Date: Jul 25, 2007 11:35am
Forum: netlabels Subject: Re: item gone...?

It does appear that numerous things recently released around the same time went to some of the same servers, which are all out of order at the moment. Thus far I've located three Webbed Hand things that are unavailable, and they are on the servers ia331308 and ia331306.

On the item history for my releases, the status of the problem is listed as "server readonly -- tasks waiting for harddrive fix" ... sounds kind of scary, as if the drives in the server are broken.

*(In the meantime, if anybody wants to listen to the missing Webbed Hand albums they are also uploaded to last.fm: http://www.last.fm/label/Webbed+Hand/albums)*

Are any IA staff reading this able to give us an estimate of how long our albums will be unavailable?

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Poster: Administrator, Curator, or Staffdavid turgeon Date: Jul 25, 2007 11:50am
Forum: netlabels Subject: Re: item gone...?

mine is on 341228 but it doesn't have the "server unavailable" fix. on the other hand the server stats do not respond so it might still be a server unavailable issue... hmmmm... guess i'll wait some more.

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Poster: Administrator, Curator, or StaffARossi Date: Jul 25, 2007 2:00pm
Forum: netlabels Subject: Re: item gone...?

Hi,

Yes, the issues are related to the power outages yesterday. We've got a whole bunch of servers down still for various reasons. They're working on getting everything back up, but all of your items should be fine once the servers are all online again.

Alexis

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Poster: Administrator, Curator, or Staffdavid turgeon Date: Jul 25, 2007 2:07pm
Forum: netlabels Subject: Re: item gone...?

OK, thanks for the answer. keep up the good work.

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Poster: Administrator, Curator, or Staffsloblizard Date: Jul 27, 2007 2:03am
Forum: netlabels Subject: Re: item gone...?

is this the same reason the download count has stopped?